What is mobile device management?
Mobile device management, or MDM, is a type of software used by IT professionals to monitor, manage and secure employees’ mobile devices (smartphones, tablets etc.) that are deployed across multiple operating systems and service providers.
Mobile device management solutions, or MDM solutions, provide your business with end-to-end security. This means that the mobile applications, network and data used by the device – along with the device itself – are managed by a single mobile device control point.
Likewise, our MDM service provides an additional layer of security for BYOD (bring your own device) employees who connect to the corporate network.A Mobile Device Management solution is an essential building block for IT teams looking to secure and remotely-manage workplace devices, and to provide zero-trust access from those devices to applications and the corporate network.
M
aximise device security
We can block or restrict apps, problematic or harmful URLs, data/WiFi connections, unapproved download and device functions (to minimise cybersecurity risks), and enforce strong passwords.
I
nitiate remote actions for lost and stolen devices
We can revoke access and wipe a device if it’s stolen or lost to safeguard business data. We can also lock, block, and locate devices when they are misplaced.
P
rovide an easy MDM roll-out
We can simultaneously configure dozens or even hundreds of devices with the same set-up, and manage device transitions between old and new employees remotely. One click from us, and it’s ready to go for a new team member..
M
onitor and track/log locations of devices
Let’s be honest, devices can be hard to keep track of. We’ll make sure you always know the whereabouts of your expensive IT assets—without a spreadsheet in sight.
G
et remote IT support
We can log into devices remotely to provide troubleshooting when your staff are at work or in the field. You won’t have to ship the device to us, and they don’t have to sit there fiddling with it. We’ll take control of the device on the spot to identify the issue + resolve it.
R
educe device theft
By enabling location tracking + setting devices up to work only on your terms (e.g. with one WiFi network, restricted app installation, limited data connections & disabled camera)–rendering them “useless” for any other purpose.
Windows Mobile Device Management
Interscale Windows MDM ensures your devices are not running any outdated or vulnerable software and that all devices that are accessing your network are secure.
Android Mobile Device Management in Melbourne
Interscale Android MDM is the perfect way to control, manage and secure your Android mobile devices.
Apple Mobile Device Management in Melbourne
Interscale Apple MDM helps businesses to keep track of their employee’s iPhones, iPads and other Apple devices.
Frequently asked questions about
Mobile Device Management
based on serial number, purchase date, warranty expiry and lease renewal. By tracking the purchase date against the warranty or lease of your device, Interscale can help manage the refresh process ensuring technology is always protected
Deploy applications, operating environments and patches in a consistent and clean manner. Service desk driven managed application also allows deployment including line of business applications to specific user groups.
Apply application settings to multiple devices’ email and VPN settings automatically through Interscale’s device management, which makes this usually time consuming job, an absolute breeze.
Ensure your devices are locked against malicious action, theft and abuse. You can have complete confidence in Interscale device management if a device is lost or stolen. We are able to lock your device to prevent unauthorised access and locate it.
Check your device’s health, storage and battery levels, processor usage and monitor activity. This ensures your devices are always operating at peak performance or, if devices are having performance problems, these issues can be addressed and fixed accordingly.
Interscale mobile device management ensures that all devices are managed to best practice and a defined standard. User profiles are standardised across all platforms to remove any inconsistencies.