LOREAL -

Problems:

  • The market was supplied by the baggage parties
  • Often duplicate and counterfeit products
  • Original product price (& retailer’s margin) would be higher
  • Subsequent local promotions will increase the market size
  • Partner product Garnier was available, but the L’Oréal was not sold
  • Brand reputation and business potential suffering

Solutions:

  • Customer SMS the code and gets a return. massage on the product status
  • Brand authenticity increased
  • Removed duplicate product from the super shops
  • Promotional offers directly to the previous buyers (database of the verifying phone numbers)
  • The QR code introduces promotional offers and or usage tutorial

Spotlight Of Work