Freshworks is a cloud- based software-as-a-service company, founded in 2010 in Chennai, India. The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. As of October 2023, Freshworks has over 60,000 business clients. Among these, more than 51,000 are small and medium-sized businesses (SMBs), defined as companies with no more than 250 employees.
Freshdesk is a cloud-based customer support software that helps businesses manage customer inquiries and support tickets efficiently. It offers a range of features to streamline customer support operations and improve customer satisfaction.
This live chat software enables businesses to engage with customers in real-time through various channels like websites, mobile apps, and social media platforms. It helps provide personalized support and improve customer satisfaction.
This live chat software enables businesses to engage with customers in real-time through various channels like websites, mobile apps, and social media platforms. It helps provide personalized support and improve customer satisfaction.
This is a customer relationship management (CRM) software that helps businesses manage their sales pipeline, track leads, and close deals faster. It offers features like lead scoring, built-in phone and email integration, and sales automation.
Freshservice is an IT service management (ITSM) solution that helps organizations to manage IT requests, incidents, and problems. It streamlines IT operations and helps to improve service delivery.
Freshservice is an IT service management (ITSM) solution that helps organizations to manage IT requests, incidents, and problems. It streamlines IT operations and helps to improve service delivery.
